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Where beauty, form, function and quality meet. ®
The concept for Carmen's Unique Designs online boutique was created about twenty years ago, when the internet was relatively new and shopping online was not as common and convenient as it is today. I wanted to personally design and create garments and accessories and reach a world wide audience. My AA Degree in fashion design comes from The Fashion Institute of Design & Merchandising. Fashion and costume history, illustration and sewing are part of my design background. I have worked in the motion picture industry for over thirty years and have been a member of Motion Picture Costumers Local 705 since January 1990. Photography, fashion design, illustration and sewing were the basis for this online business that I envisioned in 2001. Mass production was never the goal. The concept was to design custom limited edition creations, including women's clothing, accessories, and custom stationery. Carmen's Unique Designs is a specialty boutique offering quality, beauty, unique limited edition items and custom creations. As owner, designer and C.E.O., I am responsible for the design and creation of the items on this website. Garments and accessories are hand made by me. Stationery is either custom designed and professionally printed, or is hand made by me using quality card stock and embellishments. Thank you for visiting!
High quality has always been an integral part of my design process and is one of the main components in the creation of Carmen's Unique Designs. From designing and hand-creating women's clothing, unique garment & stationery creations, and custom limited edition creations, the quality goes in before any item is sold. When you purchase a product from this website, you are guaranteed the best quality, design and construction of an item for its cost. High quality in design and construction work together. The goal for Carmen's Unique Designs is to give each customer an item beautifully made, unique, durable and memorable. It's truly a place "Where beauty, form, function and quality meet."
Customer satisfaction is extremely important at Carmen's Unique Designs. A sale is not complete or successful if you, our valued customer, are unhappy with your purchase. Customer satisfaction and quality service, in addition to offering custom limited edition creations and unique garment & stationery creations, are the guiding principles for this company's business policies. No business can survive and become successful without a strong loyal customer base built on mutual trust and respect, and a willingness to stand behind the quality and workmanship of the items created and sold. Returning customers are GOLD! Carmen's Unique Designs will work with you to make sure you're pleased and 100% satisfied with your purchase. Listings for women's clothing will provide as much detail and specifications as possible to ensure customer satisfaction. Please review our business policies to understand what your options are for returns or exchanges. Thank you!
The business policies at Carmen's Unique Designs are simple and straightforward. We strive to achieve two main goals: 1) Customer satisfaction. 2) Preventing and reducing the need for returns and exchanges. Customer satisfaction is achieved when YOU, the customer and client, get exactly what YOU paid for. Your expectations are met due to the item(s) being accurately represented with good photographs and accurate descriptions. Due to the nature of the Internet and online shopping experience, the tactile experiences of touch and scent are impossible to achieve. In order to address this situation fairly, certain items, including unique garment & stationery creations, as well as women's clothing, may qualify for individual product sample purchase or fabric swatching, thereby allowing the customer to see and touch the item(s) prior to final purchase. As a small business focused on custom limited edition creations, Carmen's Unique Designs is not equipped to handle financial losses incurred due to returns or exchanges. Items are inspected by Carmen Lozano herself and packaged securely, with Signature Confirmation on purchases of $100.00 or more. A custom made or customized item, once opened and used, may not be suitable for resale. We will generally follow the guidelines set forth by PayPal regarding returns. Returns and Exchanges will be handled on a case-by-case basis, and always with honesty, honor and integrity. We value Fairness, Accuracy and Honesty.
Please read all listings very carefully prior to purchase! In the event that an item or items do not arrive as described, or arrived damaged in transit, the customer will be required to return the items with the original packaging materials and will pay for return shipping. Our valued customers will be offered ONE of the following: 1) A full refund of the original purchase price, minus 50% initial cost of shipping, OR 2) An EQUAL exchange of the SAME or SIMILAR product of EQUAL value; customer is responsible for 50% shipping cost, OR 3) A Gift Certificate Voucher for use on future purchases in the amount of the original purchase, with shipping charges excluded (i.e. You made a $100.00 purchase, spent $15.00 on shipping and handling, then returned the item that was damaged in transit. Your Carmen's Unique Designs Gift Certificate/ Voucher will be for $100.00, to be applied to any future purchase, shipping and tax not included. Every effort will be made by Carmen's Unique Designs to avoid returns and exchanges, but in the event that something beyond the customer's control and the control of the owner herself occurs, we will work with our valued customers to achieve a fair and reasonable resolution. Remember, we are a small, private owned business, but we also want you coming back! Please note that custom limited edition creations, such as women's clothing, are not generally returnable. As much detail and accuracy as possible will always be provided in listings to ensure customer satisfaction.
Carmen's Unique Designs has platforms on Etsy and Zazzle. Creations on the platforms will be based on each platform's product guidelines, and all purchases made will be subject to the Terms and Conditions of those e-commerce websites. The business policies of each website are unique. Please be sure to read the TOS (Terms and Conditions) of Etsy and Zazzle before making a purchase. Both platforms are a 'work in progress' in terms of design and product inventory, so please visit them regularly!
Click here for Zazzle: https://www.zazzle.com/store/carmensuniquedesigns
Click here for Etsy: https://www.etsy.com/shop/CarmensUniqueDesigns
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In March 2021, I decided to start my own business and do what I have always wanted to do: Design, create and share my works with others. After filing the necessary paperwork, Carmen's Unique Designs became official, and in August 2021, we went 'live' online. Here, you'll find a cozy online boutique featuring a constantly growing and evolving array of unique high quality limited edition creations.
Open today | 10:00 am – 06:00 pm |
Monday - Friday: 9am - 5pm
Saturday: By appointment
Sunday: Closed
Copyright © 2024 Carmen's Unique Designs - All Rights Reserved.
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